FAQ
Frequently asked questions
Answers about deposit, availability, distance, AI experiences, space, power, outdoors, changes, balance and the photographer program.
How do I confirm my booking?
Only a verified deposit confirms the booking and holds the inventory. A request, a quote or a message does not reserve the date. We show total, deposit and balance separately before you pay.
How do I know if my date is available?
Availability combines the physical unit, crew, vehicle and the travel, setup and teardown times. When you submit your request we validate all of that and confirm. If two events compete for the same unit, only one can be confirmed.
What distance do you cover?
We include 25 driving miles (one way) from our base in the Los Angeles area. Additional miles are quoted per mile and shown with the calculation method. Distant destinations or special conditions require approval before any charge; international travel is not booked online.
How do AI Experiences work?
They are styles, backgrounds and transformations applied to the photo. Each one states which equipment it works with, what connection it needs and its limits. Demos are illustrative: we do not guarantee exact likeness or precise times, and we always have a fallback if generation fails.
How much space do you need?
It depends on the equipment. The robot needs a firm, level floor to roam; the Mirrors need a minimum area and height. Exact values are confirmed against the spec sheet and stated in your quote.
What power and connection do you require?
Each unit has outlet and circuit requirements that we confirm with its spec sheet; we ask you to accept them before paying. AI experiences and digital delivery require venue Wi-Fi or an alternate connection.
Can you operate outdoors?
We recommend indoors. Outdoors requires cover, a suitable surface and a fallback plan; we review the weather before the event and never cancel automatically over a single forecast.
Can I change the date, venue or hours?
Yes. We show you the price difference and availability for the new slot; when applicable we issue an addendum. Your original booking is kept until the new slot is secured. Change policies will be published in the Terms & conditions.
When is the balance due?
The balance is due before the event on the date stated in your confirmation To be defined. You will receive reminders; once paid, none are sent.
I'm a photographer. Can I offer the booths to my clients?
Yes. We have approved photographer accounts with private rates, quotes and neutral payment links (no Photo Makers branding) for your client. Request access on the photographer page.
Have a date? Let's check availability.
Tell us the equipment, date and venue. We reply with availability, full price and conditions before any payment.